Doing Business with SYNOPTICS

Purchasing Information

Purchase orders may be placed via phone, fax, mail, or e-mail. All verbal orders must be followed by written confirmation.

Specifications

When placing orders or requests for quotations, please reference the SYNOPTICS part number If not available, please supply a part drawing with physical dimensions including diameter, length, surface figure, radius, surface quality, dopant concentration, and any other pertinent specifications. If coating is required, please supply wavelengths, percent reflection or transmission, angle of incidence, polarizations, and tolerances.

Warranty

SYNOPTICS guarantees that all components meet the passive specifications provided. The buyer should notify SYNOPTICS of any defects or nonconformance within 90 days after receipt of material.

Prices

Prices for standard items are available through our current unpublished price lists. Quotes on standard and custom requirements are available through SYNOPTICS' Sales Representatives or directly through our manufacturing sales office. Prices are subject to change without notice.

Export Regulations

Items manufactured by SYNOPTICS are controlled for export either under the regulations of the United States Department of Commerce or Department of State. For international orders, quoted delivery does not include the time required for export license approval, if needed. Please contact your Sales Representative for the required documentation needed by SYNOPTICS to apply for an export license.

For international purchase orders, SYNOPTICS will not begin processing until an completed and acceptable end use statement is provided.

Shipping

FedEx regular service will be used unless otherwise instructed by the buyer. UPS and various air freights are also available. ITAR controlled items being exported out of the United States under an approved State Department export license will only be shipped using approved Northrop Grumman freight forwarders.

Payment Terms

Payment terms are net 30 days for approved customers. To be considered for open terms, please provide SYNOPTICS with one bank reference, three trade references, and a D&B number if available. Other payment options are cash in advance, COD, and credit card. Accepted credit cards are:

Visa Mastercard