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PC Network Support Tech. 3

Requisition ID: R10005868

  • Category IconCategory: Information Technology
  • Location IconLocation: Palmdale, CA, USA
  • Citizenship IconCitizenship Required: United States Citizenship
  • Clearance IconClearance Type: Secret
  • Telecommute IconTelecommute: No- Teleworking not available for this position
  • Shift IconShift: 1st Shift (United States of America)
  • Travel IconTravel Required: Yes, 10% of the Time
  • Positions IconPositions Available: 1

At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work — and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they're making history.

Northrop Grumman Enterprise Services is seeking a qualified PC Network Support Technician; this position will be located in Palmdale, CA. Responsibilities will include but not be limited to the following:

  • Provide technical support for computers and associated networks.

  • Install, troubleshoot, service, and repair personal computers, network equipment such as servers, modems, multiplexers, related PC software, telephones, cables, and connectors.

  • Provide personal computer, hardware, and software support.

  • Connect personal computers and terminals to existing data networks.

  • Maintain network diagrams and circuit records.

  • Maintain trouble logs.

  • Instruct users in the use of personal computers and networks.

  • Investigate information, network, and communications needs of users, and makes recommendations regarding software and hardware purchases.

  • Perform basic PC, PBX, and network software programming.

Basic Qualifications:

  • High School diploma and 4 years of professional experience.

  • Current Security+CE or the ability to obtain certification within 6 months of hire date.

  • Active DoD Secret security clearance adjudicated within the past 5 years.

  • Ability to maintain an active clearance as a condition of continued employment.

  • The selected candidate will be required to obtain a Special Access Programs (SAP/SAR) clearance within a period of time as determined by customer and/or program requirements; maintaining SAP clearance will be a condition of continued employment.

  • Ability to lift equipment weighing up to 40 lbs.

  • Ability to work after hours and weekends as needed.

  • Proficiency in Microsoft products such as Windows Desktop OS and Office Product Suite.

Preferred Qualifications:

  • Bachelor's degree in relevant discipline.

  • DoD Top Secret security clearance.

  • CompTIA A+ or Network+ certification.

  • Proficiency in remote administration and troubleshooting of desktop PCs, Visio, PowerShell.

  • Experience with zero and/or thin client devices.

  • Experience in Active Directory configuring user and computer accounts.

  • Cross-platform experience (ie. Windows, Linux, Solaris, OSX, UNIX, etc.).

  • Experience supporting VMware VDI (Virtual Desktop Infrastructure).

Salary Range: $53,500 USD - $89,100 USD

Employees may be eligible for a discretionary bonus in addition to base pay. Annual bonuses are designed to reward individual contributions as well as allow employees to share in company results. Employees in Vice President or Director positions may be eligible for Long Term Incentives. In addition, Northrop Grumman provides a variety of benefits including health insurance coverage, life and disability insurance, savings plan, Company paid holidays and paid time off (PTO) for vacation and/or personal business.

The health and safety of our employees and their families is a top priority. The company encourages employees to remain up-to-date on their COVID-19 vaccinations. U.S. Northrop Grumman employees may be required, in the future, to be vaccinated or have an approved disability/medical or religious accommodation, pursuant to future court decisions and/or government action on the currently stayed federal contractor vaccine mandate under Executive Order 14042

Northrop Grumman is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO/AA and Pay Transparency statement, please visit U.S. Citizenship is required for most positions.

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What's great about
Northrop Grumman

  1. Be part of a culture that thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work.
  2. Use your skills to build and deliver innovative tech solutions that protect the world and shape a better future.
  3. Enjoy benefits like work-life balance, education assistance and paid time off.

Did you know?

Northrop Grumman leads the industry team for NASA’s James Webb Space Telescope, the largest, most complex and powerful space telescope ever built. Launched in December 2021, the telescope incorporates innovative design, advanced technology, and groundbreaking engineering, and will fundamentally alter our understanding of the universe.