Mgr, Computer Systems Analysis 1

At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work — and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they're making history.

Northrop Grumman Mission Systems is seeking a Manager, Computer Systems Analysis 1 to lead the Contracts, Pricing, Government Property, and International Trade software tools support team. The team is responsible for the configuration, testing, administration, and end-user support of software applications to include:

• SAP Sales and Distribution Module

• EBS ProPricer

• OCR Global Trade Management

• Unison CLM

• Internally developed applications

In addition the team is called on to support various ad-hoc initiatives including:

• Data management including bulk updates, mining, migrations, analysis, and reporting

• Participating in new initiatives and projects by providing subject matter expertise, recommending solutions, and collaborating with other functions and organizations

• Defining and documenting requirements, working with development teams in an agile project framework, testing, and developing roll-out plans.

The support manager will:

• Ensure user support tickets are resolved in a timely, accurate, and respectful manner

• Establish, monitor, and build support metrics databases

• Represent the sector on multiple projects engaging SMEs as required

• Allocate resources to appropriately staff non-recurring projects while ensuring recurring scope is minimally impacted

• Direct supervision of staff: Conduct one on ones, performance reviews, timekeeping approval, interviewing, and administrative tasks.

This position will be based in either Chantilly, VA or Linthicum, MD. We are open to a hybrid work schedule and 100% remote may be considered.

Basic Qualifications:

• Bachelor’s degree with five years of experience or Master’s degree with 3 years of experience

• End-user software application support

• Project/change management with focus on requirements definition, data migrations, testing, and training

• Proven ability to successfully manage multiple projects with recurring operations

• Excellent communication and presentation skills. Proficient in running effective meetings.

• Ability to proactively and clearly articulate requirements/features to various functions

• Experience leading and mentoring colleagues

Preferred qualifications:

• Government Contracting

• SAP

• Project Management

Salary Range: $98,800 USD - $155,600 USD

Employees may be eligible for a discretionary bonus in addition to base pay. Annual bonuses are designed to reward individual contributions as well as allow employees to share in company results. Employees in Vice President or Director positions may be eligible for Long Term Incentives. In addition, Northrop Grumman provides a variety of benefits including health insurance coverage, life and disability insurance, savings plan, Company paid holidays and paid time off (PTO) for vacation and/or personal business.

The health and safety of our employees and their families is a top priority. The company encourages employees to remain up-to-date on their COVID-19 vaccinations. U.S. Northrop Grumman employees may be required, in the future, to be vaccinated or have an approved disability/medical or religious accommodation, pursuant to future court decisions and/or government action on the currently stayed federal contractor vaccine mandate under Executive Order 14042 https://www.saferfederalworkforce.gov/contractors/.

Northrop Grumman is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO/AA and Pay Transparency statement, please visit http://www.northropgrumman.com/EEO. U.S. Citizenship is required for most positions.