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PGSD Enterprise Services Program Manager

Requisition ID: R10065683

  • Category IconCategory: Information Technology
  • Location IconLocation: Colorado Springs, Colorado, United States of America
  • Citizenship IconCitizenship Required: United States Citizenship
  • Clearance IconClearance Type: Top Secret
  • Telecommute IconTelecommute: Yes-May consider hybrid teleworking for this position
  • Shift IconShift: 1st Shift (United States of America)
  • Travel IconTravel Required: Yes, 10% of the Time
  • Positions IconPositions Available: 1

At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work — and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they're making history.

Northrop Grumman Payload and Ground Systems Division (PGSD) is looking for an Enterprise Services Program Manager (ESPM); this position will be located in Colorado Springs, Colorado.
The ESPM will report to the Enterprise Services Program Director (ESPD) for PGSD and will serve as the primary liaison representing the Space Sector PMO supporting multiple sectors, divisions, and programs located in the Colorado Springs area. This role will provide Enterprise Services (ES) leadership to the technical teams providing innovative information technology and security solutions in satisfaction of program requirements.

The ESPM works closely with other Functions and Shared Services teams, including Facilities, Physical Security, InfoSec/Cyber Security, Infrastructure Services, IT Operations and Application services, to securely deploy, maintain, and optimize IT services that enable enterprise classified and unclassified operations. The ESPM leads the important roles of IT governance (chairing infrastructure design reviews and change boards), Cost Account Management (financial budgeting and performance management), Business Continuity Planning (developing and testing Information Systems Continuity Plans), Proposal Development (IT solutions design and pricing for new IT statements of work), and Crisis Management planning and incident recovery.

Other Responsibilities will include:

  • Enterprise Services strategy and operational activities including service delivery, technical requirements gathering, build versus buy analysis, infrastructure solutions and project execution
  • Maximize the alignment of the ES operating model, strategies, and investments and communicate ES events and enterprise initiatives to the sites and programs
  • Coordinate with various site business leadership, homeroom managers, and end user groups to identify, plan, implement, and sustain Enterprise Services to meet site, division and sector strategic and tactical objectives
  • Act as the ES ambassador to business leadership, functional organizations, and site employees and advocate to represent business unit requirements and concerns to the Space Sector and ES PMO.
  • Monitor customer satisfaction with service delivery and engage ES resources to assist as required to meet and exceed ES service level objectives
  • Escalate service actions and associated delivery priorities as required.
  • Identify systemic technical and service delivery challenges affecting the sites and then coordinate solutions with ES functional representatives; engage constructively to identify solutions
  • Develop, present, and obtain approvals for budgets, project plans, and business unit initiatives which involve ES

Basic Qualifications:

  • Associate's degree with 11 years of experience, or Bachelor’s degree with 9 years of experience, or Master's degree with 7 years of experience; a High School diploma or equivalent and 13 years of experience may be considered in lieu of a completed degree.
  • An active Top Secret security clearance is required on Day 1 of employment; the selected candidate must have the ability to obtain an SCI with a CI polygraph within a reasonable period of time as determined by customer and program requirements.
  • The ability to maintain the required security clearance.
  • Experience providing strategic direction regarding Classified IT products, processes, applications, and/or technologies is required.
  • Demonstrated experience working with matrixed or virtual teams in classified environments.
  • Demonstrated experience in program management, analysis, planning, and presentation, along with human relations’ skills, are required.
  • 15% travel is required.

Preferred Qualifications:

  • Master's degree in Computer Science, Information Systems, or relevant discipline.
  • Familiarity with Northrop Grumman space business, space government customers, and space program disciplines is highly desirable.
  • Experience in developing, deploying, and supporting systems that automate business, quality and program management processes (e.g., ERP, quality management systems).
  • Demonstrated experience in forecasting and executing the management of a large tools portfolio to meet compliance, agility, and affordability business goals.
  • Broad background in IT Infrastructure, business applications, and operations.
  • Self-starter who works quickly and effectively, can get up to speed with program processes quickly and enjoys a fast paced, dynamic environment.
  • Entrepreneurial spirit, and the ability to challenge the status quo while providing innovative solutions to complex IT requirements.
  • Active TS/SCI security clearance with/CI polygraph.

Salary Range: $114,300 USD - $171,500 USD

Employees may be eligible for a discretionary bonus in addition to base pay. Annual bonuses are designed to reward individual contributions as well as allow employees to share in company results. Employees in Vice President or Director positions may be eligible for Long Term Incentives. In addition, Northrop Grumman provides a variety of benefits including health insurance coverage, life and disability insurance, savings plan, Company paid holidays and paid time off (PTO) for vacation and/or personal business.

The health and safety of our employees and their families is a top priority. The company encourages employees to remain up-to-date on their COVID-19 vaccinations. U.S. Northrop Grumman employees may be required, in the future, to be vaccinated or have an approved disability/medical or religious accommodation, pursuant to future court decisions and/or government action on the currently stayed federal contractor vaccine mandate under Executive Order 14042

Northrop Grumman is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO/AA and Pay Transparency statement, please visit U.S. Citizenship is required for most positions.

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What's great about
Northrop Grumman

  1. Be part of a culture that thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work.
  2. Use your skills to build and deliver innovative tech solutions that protect the world and shape a better future.
  3. Enjoy benefits like work-life balance, education assistance and paid time off.

Did you know?

Northrop Grumman leads the industry team for NASA’s James Webb Space Telescope, the largest, most complex and powerful space telescope ever built. Launched in December 2021, the telescope incorporates innovative design, advanced technology, and groundbreaking engineering, and will fundamentally alter our understanding of the universe.