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IT Service Configuration and Information Manager

Requisition ID: R10048061

  • Category IconCategory: Program Management
  • Location IconLocation: Corsham, Wiltshire, United Kingdom
  • Citizenship IconCitizenship Required: United Kingdom Citizenship
  • Clearance IconClearance Type: Security Check (SC)
  • Telecommute IconTelecommute: Yes-May consider hybrid teleworking for this position
  • Travel IconTravel Required: Yes, 10% of the Time
  • Positions IconPositions Available: 1

At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work — and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they're making history.

Your Opportunity to Define Possible. Our Opportunity to Deliver the Nation’s Security. Together.

Salary: £42,000 - £60,000

Role Clearance Type: UK-Security Check (SC). Clearance not required to start

Location: Hawthorn Site, Corsham, United Kingdom.

About Your Opportunity:

A unique opportunity to shape one of the UK’s largest strategic Space programmes.

We are looking for an influential Service Configuration Management professional to play a key role in our SACM transformation programme, somebody who can design and implement a full Configuration Management service to industry leading standards.

Your Benefits:

  • Flexible working schedules - we offer flexible and hybrid working arrangements. Talk to us at the application stage about any scheduling preferences you may have.
  • Flexible Benefits Package – choose which NGUKL benefits you want to satisfy your personal needs. Core Benefits provided for you are Healthcare, Dental, Life Assurance and Pension. Benefits you can flex include Critical Illness Cover, Health Cash Plan, and Health Assessments.
  • Employee Incentive Programme – exceptional performance is recognized through our annual incentive programme which is awarded to top performers who excel
  • Career Development – opportunity for ongoing professional development and career growth opportunities

Your Responsibilities:

  • Accountable for the Configuration and Information Management Plans
  • Design and establish a Configuration Management System for the accurate and reliable capture of information about the configuration of services
  • Responsible for maintaining all elements relating to Configuration Management, and ensuring compliance from stakeholders by delivering training and documentation
  • Ensure the security of Information and that it complies with established policy
  • Management of the Configuration and Information team

Your Experience:

  • Configuration Management Design and Implementation experience
  • Experience of establishing Information Management policy and procedures.
  • ITIL v3 and v4 Qualifications
  • Extensive experience of IT Service Management Toolsets
  • Functional or Line Management experience

Your Future Team:

“An organisation which truly understands the value creation that Service Management expertise can deliver, allowing our teams to innovatively drive continual service improvements for our Defence and Cyber customers” 

Employee @ Northrop Grumman UK

We are a collaborative, flexible and supportive team working on a nationally important Defence Programme. Part of the wider Northrop Grumman Service Management community, our matrix structure provides opportunity for career development and progression.

A uniquely positioned team within the organisation, we reach to stakeholders at all levels, creating and building strong relationships that bring enrichment to all those involved. We are proud of our quality of work.

Diversity is at the heart of our success. Our team share experience, knowledge and new thinking gained from a wide range of backgrounds perspective, culture, gender, race, age and many other elements across several industries. We welcome candidates from all backgrounds and particularly from communities currently under-represented within our industry. We treat everyone with respect and foster safe and inclusive environments.

About Our Responsibilities:

Our customers operate in unique environments which offer new and exciting challenges every day, cultivating a place where you can learn and thrive, working alongside the best minds in industry. We’ll give you space to develop your career, where your ideas can shape the future of our dynamic business. 

We promote collaboration to achieve more than we could imagine, together. And within a respectful and inspirational environment, we value what you say and do.

How to Apply:

Interested in our opportunity?

Yes – then simply submit your application online. Your application will be reviewed by one of our expert recruiters who’ll then respond advising you of the outcome and next steps for successful candidates.

Possibly, I’d like to find out more – then connect direct with claire.new@euro.ngc.com, our recruitment business partner who will be happy to support you with any enquires.

Background checks and potentially security clearance form part of the recruitment process, our team will inform you of the procedures when required.

Northrop Grumman UK:

Work with a global brand that makes a real contribution to our nation’s security and future. At Northrop Grumman UK, the brightest minds come together to push the boundaries and Define Possible. As leaders in the digital transformation of Aerospace, Defence and Intelligence we are providing ground-breaking outcomes for our customers.

UK Defence Business:

Our UK Defence business is a Sovereign software and systems centre of excellence. As well as developing and supporting UK wide and internationally deployed multi-domain command and control systems, our work is critical to the modern backbone of the Royal Navy. We pioneer – with fierce curiosity, dedication, and innovation, we seek to solve the world’s most challenging problems.

Find out more: https://www.northropgrumman.com/careers/job-search-united-kingdom/

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Northrop Grumman is committed to equality and diversity in our workplace. Northrop Grumman provides equal employment opportunity to all employees and applicants without regard to an individual's protected status, including race/ethnic origin, color, nationality, national origin, ancestry, sex/gender, gender identity/expression, gender reassignment, sexual orientation, marriage/civil partnership, pregnancy/maternity, religion or belief, creed, age, disability, genetic information, or any other protected status or characteristic.


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What's great about
Northrop Grumman

  1. Be part of a culture that thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work.
  2. Use your skills to build and deliver innovative tech solutions that protect the world and shape a better future.
  3. Enjoy benefits like work-life balance, education assistance and paid time off.


Did you know?

Northrop Grumman leads the industry team for NASA’s James Webb Space Telescope, the largest, most complex and powerful space telescope ever built. Launched in December 2021, the telescope incorporates innovative design, advanced technology, and groundbreaking engineering, and will fundamentally alter our understanding of the universe.