PC Network Support Tech 3

At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work — and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they're making history.

Northrop Grumman Enterprise Services is seeking a qualified PC Network Support Technician; this position will be located in El Segundo, CA. Responsibilities will include but not be limited to the following:

• Provide technical support for computers and associated networks.
• Install, troubleshoot, service, and repair personal computers, network equipment such as servers, modems, multiplexers, related PC software, telephones, cables, and connectors.
• Provide personal computer, hardware, and software support.
• Connect personal computers and terminals to existing data networks.
• Maintain network diagrams and circuit records.
• Maintain trouble logs.
• Instruct users in the use of personal computers and networks.
• Investigate information, network, and communications needs of users, and make recommendations regarding software and hardware purchases.
• Perform basic PC, PBX, and network software programming.

Basic Qualifications:

• Associate's degree and 2 years of work experience, or a High School diploma or equivalent and 4 years of work experience.
• Active Top Secret security clearance, and the ability to maintain the required security clearance.
• Ability to be cleared to Special Access Programs.
• 4 years of experience with Windows Desktop Administration.
• Familiarity with classified processing environments and procedures.
• Must have current Security+ certification.
• Must be able to lift 40 lbs.

Preferred Qualifications:

• Associate's or other 2 year technical degree and 3 years of related experience.
• Experience with VSM service management software.
• Additional certification - Network+, A+.
• Significant experience with desktop customer service working in a large enterprise environment.

Salary Range: $53,500 USD - $89,100 USD

Employees may be eligible for a discretionary bonus in addition to base pay. Annual bonuses are designed to reward individual contributions as well as allow employees to share in company results. Employees in Vice President or Director positions may be eligible for Long Term Incentives. In addition, Northrop Grumman provides a variety of benefits including health insurance coverage, life and disability insurance, savings plan, Company paid holidays and paid time off (PTO) for vacation and/or personal business.

The health and safety of our employees and their families is a top priority. The company encourages employees to remain up-to-date on their COVID-19 vaccinations. U.S. Northrop Grumman employees may be required, in the future, to be vaccinated or have an approved disability/medical or religious accommodation, pursuant to future court decisions and/or government action on the currently stayed federal contractor vaccine mandate under Executive Order 14042 https://www.saferfederalworkforce.gov/contractors/.

Northrop Grumman is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO/AA and Pay Transparency statement, please visit http://www.northropgrumman.com/EEO. U.S. Citizenship is required for most positions.