Operations Support Engineer (Harrogate, UK)
Requisition ID: R10120803
- Category: Engineering
- Location: Harrogate, North Yorkshire, United Kingdom
- Citizenship required: United States Citizenship
- Clearance Type: Polygraph
- Telecommute: No- Teleworking not available for this position
- Shift: Any (United States of America)
- Travel Required: Yes, 10% of the Time
- Relocation Assistance: Relocation assistance may be available
- Positions Available: 1
Northrop Grumman, Strategic Space Systems Division is seeking an Operations Support Engineer to become a member of the Operations Support Department, working as part of an integrated and globally disperse team. The position requires a flexible work schedule driven by system and operational requirements and is located at a field site in Harrogate, United Kingdom.
This role requires a two (2) year commitment, and ability to work odd and/or extended hours covering a 24/7 period and periodic 12-hour shifts.
A comprehensive overseas compensation package is offered with this position including relocation assistance.
Operations Support Engineers (OSE) perform and oversee operational systems analysis, monitor daily and seasonal mission data trending and operational product improvements. They lead real-time anomaly resolution and recovery activities. OSEs perform a diverse set of tasks in support of real-time operations and operations development: A OSE's regular duties and responsibilities include but are not limited to:
Serve as Responsible System Engineer (RSE)/Performance Monitoring Engineer (PME), review and report on multiple systems performance and trending data
Oversee and lead reviews, updates and validation of standard operating procedures, and training material for multiple generations of systems
Develop, maintain, and utilize necessary trending and monitoring tools/scripts in perl, python, MATLAB, DCL, etc.
Successfully complete and maintain an initial Systems Controller certification and progress to an Advanced Resource Controller certification while supporting a minimum requirement of real-time operations shifts per quarter
Review and support factory design working groups and future systems development activities for impacts to system operability
Work with a multi-site Enterprise to establish and maintain program processes and standards
Utilize agile processes and tools that include Jira, Confluence, and Git, to coordinate departmental tasking
Provide and lead 24x7 on-call anomaly support and resolution activities
Assist training department in execution of initial controller and upgrade training to include classroom instruction and simulator training
Interface with government customers and factory specialists in technical exchanges and question answering forums
Bachelor of Science Degree in a STEM discipline (Science, Technology, Engineering, Math) discipline plus 2 years of relevant technical/engineering experience OR 0 Years of relevant technical/engineering experience with Masters of Science in a STEM discipline.
Experience with trending and monitoring tools/scripts (perl, python, MATLAB, DCL, etc.)
Experience in the use of LINUX, Perl, MATLAB, AGILE SW development tools
Active DoD Top Secret Clearance / SCI Access plus a counterintelligence (CI) polygraph examination.
Prior operations and/or systems engineering experience
Experience working in a geographically diverse team and matrix organization
The health and safety of our employees and their families is a top priority. The company encourages employees to remain up-to-date on their COVID-19 vaccinations. U.S. Northrop Grumman employees may be required, in the future, to be vaccinated or have an approved disability/medical or religious accommodation, pursuant to future court decisions and/or government action on the currently stayed federal contractor vaccine mandate under Executive Order 14042 https://www.saferfederalworkforce.gov/contractors/.
Northrop Grumman is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO/AA and Pay Transparency statement, please visit http://www.northropgrumman.com/EEO. U.S. Citizenship is required for most positions.
What's great about
- Be part of a culture that thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work.
- Use your skills to build and deliver innovative tech solutions that protect the world and shape a better future.
- Enjoy benefits like work-life balance, education assistance and paid time off.
Did you know?
Northrop Grumman leads the industry team for NASA’s James Webb Space Telescope, the largest, most complex and powerful space telescope ever built. Launched in December 2021, the telescope incorporates innovative design, advanced technology, and groundbreaking engineering, and will fundamentally alter our understanding of the universe.