Engineer Technical Services Level 2/3 (AHT)

Provides technical advice and guidance on installation, adaptation, configuration or enhancement of company technical products, programs and systems. Provides expertise for resolving technical problems, troubleshoots product and modifies product to customer requirements. Provides training to customers. Work may be done at customer site. Includes software systems and programs designed for customers (corporate and individual) and government entities.

Northrop Grumman is seeking a Technical Services Engineer to join our team of qualified, diverse professionals located in Huntsville, Alabama. The qualified applicant Provides technical advice and guidance on installation, adaptation, configuration or enhancement of company technical products, programs and systems. Provides expertise for resolving technical problems, troubleshoots product and modifies product to customer requirements. Provides training to customers. Work may be done at customer site. Includes software systems and programs designed for customers (corporate and individual) and government entities. The applicant will become part of Northrop Grumman’s Integrated Battle Command System (IBCS) Mission Operations Representative (MOR) Team. IBCS provides Command/Control and Integrated Fire Control capabilities for a distributed Air and Missile Defense Enterprise.

Role Responsibilities:

• Representing the IBCS program as the primary point of contact for

• Integrating and maintaining systems running Red Hat Enterprise Linux and integration of COTS/GOTS products with IAMD IBCS systems.

•  Assists in the emplacement and initialization of the IBCS system. Assists in optimizing the IBCS network.

• Advises customer on the capabilities/limitations of the IBCS system.

• Assists in troubleshooting IBCS hardware, software and networks.

• Provides updated information on the system capabilities through direct liaison with remote engineers.

• Provides feedback to program leadership regarding system performance and end-user comments.

• Also, responsible to work with the Integrated Product Teams (IPTs) to maintain situational awareness of all product development and provide early identification and resolution of development issues.

• Perform operator and maintainer tasks on equipment, integrated systems, subsystems, and software.

Basic Qualifications for a level 2:

• Bachelor’s Degree in science or IT field with 2 years of experience in related field OR Master’s degree with 0 years of experience. Four Years of IT experience can be used in lieu of Bachelor’s Degree.

• Security Plus Certification or equivalent IAT Level II certification required or able to obtain within 6 months of hire.

• Current Active Department of Defense Secret Security Clearance

Basic Qualifications for a level 3:

• All level 2 requirements plus…

• Bachelor’s Degree in science or IT field, and 5 years of experience in related field, 3 years with a master’s degree, or 0 years with a PhD. Four Years of IT experience can be used in lieu of Bachelor’s Degree.

• OS certification (Linux Red hat preferred but windows acceptable).

Preferred Qualifications:
 

• System administration experience with the following: Red Hat Enterprise Linux and experience operating within a Continuous Deliver/Continuous Integration culture

• Ability to lead technical briefings with the customer and end user, and provide recommendations as to the employment of the weapon system

• Experience integrating COTS, GOTS and custom software in a security constrained environment

• Knowledge of military operations, procedures, and training activities

• Knowledge of Army ADA systems and operations

• Joint Tactical Information Distribution System-JT101 course or Multi-TDL Advanced Joint Interoperability Course (Majic) graduate

• Army Basic Instructor Course or Small Group Instructor Training course graduate

• Military veteran with service as an Air Defense Artillery (ADA) Non-Commissioned, Warrant or Commissioned Officer

SECRET CLEARANCE IS REQUIRED

Northrop Grumman is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO/AA and Pay Transparency statement, please visit http://www.northropgrumman.com/EEO. U.S. Citizenship is required for all positions with a government clearance and certain other restricted positions.