Onboarding Administrator

Requisition ID: R10017708

  • Category IconCategory: Human Resources
  • Location IconLocation: Irving - TX, United States of America
  • Citizenship IconCitizenship Required: United States Citizenship
  • Clearance IconClearance Type: None
  • Telecommute IconTelecommute: Yes- May Consider Occasional/Part-Time Teleworking for this position
  • Shift IconShift: 1st Shift (United States of America)
  • Travel IconTravel Required: No
  • Positions IconPositions Available: 10

At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work — and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they're making history.

Northrop Grumman Enterprise Services is seeking an Onboarding Administrator responsible for facilitating a seamless, customer-centric onboarding experience for our new hires and transferring employees. This person will serve as the primary point of contact throughout the Onboarding process, interacting with pre-hires, hiring managers, IT, HR, and external vendors.

Responsibilities include, but are not limited to:

  • Engage Pre-hires and transfers to facilitate the onboarding / transfer process, provide status, and gather additional information as needed
  • Partner with Recruiting, Security, HR, Payroll, and other internal resources to successfully onboard candidates in a timely fashion in compliance with government regulation and company policy
  • Review applications for completeness, working with Recruiters to gather missing information in preparation for offer generation
  • Initiate and tracks status of pre-employment investigations (background check and drug screen)
  • Troubleshoot and resolve issues associated with variety of actions throughout the process
  • Process new hire and transfer related transactions within our HR system (Workday) utilizing desktop procedures and other reference tools
  • Administer tasks within the applicant tracking and onboarding systems (ServiceNow), ensuring case documentation is accurate and complete
  • Answer a broad range of questions related to the Onboarding process from a variety of internal and external stakeholders through a variety of channels (telephone, email, text)
  • Maintain accurate and complete documentation of actions utilizing organizational systems and Microsoft Office suite
  • Participate in continuous improvement of processes and systems to promote efficiency and customer experience

The ideal candidate will:

  • Be highly motivated, self-directed and passionate about our people
  • Possess effective organization and planning skills
  • Be able to manage multiple priorities and function independently with minimal supervision
  • Have ability to use judgment to identify and troubleshoot issues
  • Possess impeccable attention to detail
  • Demonstrate excellent customer service skills with ability to communicate effectively (both verbal and written)
  • Be able to thrive within a results-oriented, fast-paced, deadline-driven environment

The selected candidate must also be able to adhere to an assigned work schedule and work a variety of shifts to support business needs across multiple time zones.


Basic Qualifications:

  • Bachelor’s degree or a high school diploma and 4 years of related experience
  • Strong customer service, problem solving, and technology skills
  • Experience using web-based tools and websites to complete actions or troubleshoot issues
  • Proficiency with the Microsoft Office suite (Excel, Word, and PowerPoint)
  • Strong verbal and written communication skills
  • Effective listening, reading and comprehension skills

Preferred Qualifications:

  • Knowledge and previous Human Resource experience, specifically as it relates to Onboarding, Staffing, Recruiting, and Pre-Employment Investigations (PEI)
  • Previous experience interacting with a variety of stakeholders including Pre-hires, Talent Acquisition, Hiring Managers, and HR in a service center environment
  • Demonstrated excellence in organizational and time management skills
  • Confident phone presence and exceptional customer service skills
  • Prior experience using Workday
  • Experience using telephony systems and case management systems such as ServiceNow
  • Experience using a texting system such as TextRecruit
  • Computer literate; current on new technology such as MS 365 and Microsoft Teams

Salary Range: 44000 - 73300

Employees may be eligible for a discretionary bonus in addition to base pay. Annual bonuses are designed to reward individual contributions as well as allow employees to share in company results. Employees in Vice President or Director positions may be eligible for Long Term Incentives. In addition, Northrop Grumman provides a variety of benefits including health insurance coverage, life and disability insurance, savings plan, Company paid holidays and paid time off (PTO) for vacation and/or personal business.

The health and safety of our employees and their families is a top priority. With the continuing impacts of COVID-19 around the world, we are taking action to protect the health and well-being of our colleagues and maintain the safety of the communities where we operate. As a federal contractor, and consistent with Executive Order 14042 ( we will require all newly hired employees in the United States to be fully vaccinated by January 18, 2022 or by your start date if it is after January 18th. Federal guidance allows for disability/medical and religious accommodations with respect to the vaccine requirement. Any requested accommodations must be reviewed and approved (if applicable) in advance of your start date.

Northrop Grumman is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO/AA and Pay Transparency statement, please visit U.S. Citizenship is required for most positions.

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What's great about
Northrop Grumman

  1. Be part of a culture that thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work.
  2. Use your skills to build and deliver innovative tech solutions that protect the world and shape a better future.
  3. Enjoy benefits like work-life balance, education assistance and paid time off.

Did you know?

We offer an array of benefits to give you the support you need, including matching 401K, tuition assistance, health insurance and wellness options, coaching, mentoring and more.