PC Network Support Tech 4

Requisition ID: R10016746

  • Category IconCategory: Information Technology
  • Location IconLocation: Magna - UT, United States of America
  • Citizenship IconCitizenship Required: United States Citizenship
  • Clearance IconClearance Type: None
  • Telecommute IconTelecommute: No- Teleworking not available for this position
  • Shift IconShift: 1st Shift (United States of America)
  • Travel IconTravel Required: Yes, 10% of the Time
  • Positions IconPositions Available: 2

At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work — and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they're making history.

Northrop Grumman’s Enterprise Services organization is seeking a PC Network Support Technician at its Magna/Baccus, UT  location. The selected candidate will monitor and operate electronic digital computers to process business, scientific, engineering, or other data according to operating instructions, and ensure that correct peripheral equipment is utilized.

Job duties will include but not be limited to the following:

  • Provide technical support for computers and associated networks.
  • Install, troubleshoot, service, and repair personal computers, network equipment such as servers, modems, related PC software, telephones, cables, and connectors.
  • Provide client and server hardware and software support.
  • Connect clients, servers, and terminals to existing data networks.
  • Instruct users in the use of hardware and networks.
  • Investigate information, network, and communications needs of users, and make recommendations regarding software and hardware purchases.
  • Perform basic client, server, and network software programming.
  • Assist InfoSec with DFARS, CMMS compliance responsibilities.
  • Off-network and lab environments - setup, maintenance, compliance, and vulnerability remediation; support client and server domain migration.
  • Engineering and Manufacturing system support - setup, maintain, troubleshoot, and support compliance and vulnerability remediation.
  • Setup and configure rack mount workstations.
  • Provide server application support.
  • Engineering application support - install, configure, and troubleshoot engineering applications to include but not limited to: National Instrument Labview, ANSYS Fluent, Autocad/Thermal Desktop, NX, etc.
  • Network data port activation and testing.
  • Other duties as required.

Basic Qualifications:

  • High School diploma or equivalent and at least 6 years of additional education and/or experience.
  • Demonstrated understanding and wide application of technical principles, theories, and concepts in the field.
  • Experience with providing technical solutions to a wide range of complex problems.
  • Subject matter expert in Windows OS and National Instruments.
  • Expertise with client and server hardware.
  • Experience with engineering applications.
  • The ability to manage multiple priorities and time-sensitive mission critical needs.

Preferred Qualifications:

  • Experience supporting manufacturing operations, hardware, software, etc.
  • Experience with PowerShell scripting.
  • Experience with the deployment of non-standard client and server images.
  • Certifications: MCTS (Microsoft Certified Technology Specialist, CompTIA A+, CompTIA Security+, Security+.
  • The ability to work independently, and to appropriately escalate issues and roadblocks to leadership.
  • Superior customer service and service delivery; maintains composure in difficult situations, with challenging customers.
  • Demonstrated personal integrity and high ethical standards in customer contacts as well as all internal relationships.
  • The ability to master unfamiliar information, tasks, and situations quickly and effectively.
  • Excellent written and verbal communication skills.
  • Familiarity with DFARS and NIST InfoSec controls.

Salary Range: 54934 - 91556

Employees may be eligible for a discretionary bonus in addition to base pay. Annual bonuses are designed to reward individual contributions as well as allow employees to share in company results. Employees in Vice President or Director positions may be eligible for Long Term Incentives. In addition, Northrop Grumman provides a variety of benefits including health insurance coverage, life and disability insurance, savings plan, Company paid holidays and paid time off (PTO) for vacation and/or personal business.

The health and safety of our employees and their families is a top priority. With the continuing impacts of COVID-19 around the world, we are taking action to protect the health and well-being of our colleagues and maintain the safety of the communities where we operate. As a federal contractor, and consistent with Executive Order 14042 ( we will require all newly hired employees in the United States to be fully vaccinated by January 18, 2022 or by your start date if it is after January 18th. Federal guidance allows for disability/medical and religious accommodations with respect to the vaccine requirement. Any requested accommodations must be reviewed and approved (if applicable) in advance of your start date.

Northrop Grumman is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO/AA and Pay Transparency statement, please visit U.S. Citizenship is required for most positions.

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What's great about
Northrop Grumman

  1. Be part of a culture that thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work.
  2. Use your skills to build and deliver innovative tech solutions that protect the world and shape a better future.
  3. Enjoy benefits like work-life balance, education assistance and paid time off.

Did you know?

We offer an array of benefits to give you the support you need, including matching 401K, tuition assistance, health insurance and wellness options, coaching, mentoring and more.