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Operations Support Manager 2 – (Alice Springs, AU)

Requisition ID: R10040149

  • Category IconCategory: Engineering
  • Location IconLocation: Redondo Beach, California, United States of America
  • Citizenship IconCitizenship Required: United States Citizenship
  • Clearance IconClearance Type: SCI
  • Telecommute IconTelecommute: No- Teleworking not available for this position
  • Shift IconShift: Days (United States of America)
  • Travel IconTravel Required: Yes, 10% of the Time
  • Positions IconPositions Available: 1

At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work — and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they're making history.

Strategic Space Systems Division (SSSD) is an industry-leading provider for launch systems capabilities serving national security, military, civil and commercial customers. We are built on a heritage of providing innovative, affordable and reliable aerospace and defense products that our customers rely on to achieve mission success. Join the Space revolution and make the impossible, possible.

Northrop Grumman SSSD is seeking an Operations Support Manager 2, looking to work as a member of an Operations and Maintenance (O&M) leadership team at a field site located in Alice Springs, AU.

Role Description:

The Operations Support Manager (OSM) 2 is the technical project manager and functional manager for the Operations Support Department (OSD).  The Operations Support Department team is comprised of Responsible Systems Engineers, Performance Monitoring Engineers, Trainers, and Systems Analysists that provide subject matter expertise for a diverse set of systems to the overall operations team.  The OSM and OSD team are responsible for leading anomaly recovery efforts, certification training, and maximizing system availability and operational capability. 

In this role, your responsibilities and duties include but are not limited to: 

• Oversee and lead the Operations Support Department (OSD) personnel to include: analysis standards, engineering best practices, cross-team collaboration, system technical expertise advancement, and flexible operations support 
• Obtain and maintain an advanced operations certification and support crew backfill as required 
• Oversee the technical preparation and execution of Special Action Procedures, nominal system maintenance activities, anomaly recovery efforts
• Project taks manager and execution manager for site certification training activities, analysis tool development and enhancement, and ongoing support to operational product maintenance and operational tool capabilities.
• Mentor team members functionally to support their career development and goals while also mentoring them to increase their engineering skills and technical program abilities   
• Utilize Agile processes and tools that include Jira, Confluence, and Git to manage departmental projects and tasking
• Collaborate with the program Enterprise team and cross-site operations team to realize commonality efficiencies and distributed global operations resources 
• Work with the Site Operations Manager, Operations Engineering Manager and Software Engineering Lead as part of the Operations Leadership team

Basic Qualifications:

• Bachelors Degree from an accredited institution with five (5) years of relevant technical experience in any engineering field such as mechanical, electrical, computer science, or optical engineering
• Two (2) years experience leading people, projects, or teams with the ability to develop and maintain a culture of diversity and inclusion
• Experience working in a real-time command and control operations environment
• Ability to review and edit scripts in at least one of the following: Perl, Java, C/C++, Python, Visual Basic, Matlab
• Active Top Secret/SCI or DoD Top Secret with an SSBI and counterintelligence polygraph examination


Salary Range: $130,500 USD - $195,700 USD

Employees may be eligible for a discretionary bonus in addition to base pay. Annual bonuses are designed to reward individual contributions as well as allow employees to share in company results. Employees in Vice President or Director positions may be eligible for Long Term Incentives. In addition, Northrop Grumman provides a variety of benefits including health insurance coverage, life and disability insurance, savings plan, Company paid holidays and paid time off (PTO) for vacation and/or personal business.

The health and safety of our employees and their families is a top priority. The company encourages employees to remain up-to-date on their COVID-19 vaccinations. U.S. Northrop Grumman employees may be required, in the future, to be vaccinated or have an approved disability/medical or religious accommodation, pursuant to future court decisions and/or government action on the currently stayed federal contractor vaccine mandate under Executive Order 14042 https://www.saferfederalworkforce.gov/contractors/.

Northrop Grumman is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO/AA and Pay Transparency statement, please visit http://www.northropgrumman.com/EEO. U.S. Citizenship is required for most positions.



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What's great about
Northrop Grumman

  1. Be part of a culture that thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work.
  2. Use your skills to build and deliver innovative tech solutions that protect the world and shape a better future.
  3. Enjoy benefits like work-life balance, education assistance and paid time off.


Did you know?

Northrop Grumman leads the industry team for NASA’s James Webb Space Telescope, the largest, most complex and powerful space telescope ever built. Launched in December 2021, the telescope incorporates innovative design, advanced technology, and groundbreaking engineering, and will fundamentally alter our understanding of the universe.