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Knowledge Management Lead

Requisition ID: R10077487

  • Category IconCategory: Engineering
  • Location IconLocation: Unknown City, Colorado, United States of America
  • Citizenship IconCitizenship Required: United States Citizenship
  • Clearance IconClearance Type: Top Secret
  • Telecommute IconTelecommute: Yes- May Consider Full Time Teleworking for this position
  • Shift IconShift: 1st Shift (United States of America)
  • Travel IconTravel Required: Yes, 10% of the Time
  • Positions IconPositions Available: 1

At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work — and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they're making history.

At Northrop Grumman, innovation isn't just an idea, it's a way of life.

Our employees have incredible opportunities to work on revolutionary systems in air and space that impact people's lives around the world today and for generations to come. Our work preserves freedom and democracy and advances human discovery and our understanding of the universe. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have a lot of fun along the way.

Northrup Grumman Space Systems has an opportunity for a Knowledge Management Lead to join the Payload and Ground Systems Division’s Quality Management System (QMS) Team of qualified, diverse individuals. This position can be located at any PGS Division operating location and has the possibility to be remote. The QMS Team provides quality system support for the PGS Division portfolio of Business Units (BU), Operating Units (OU) and programs. Join the Space PGS Division in its Drive for Excellence and work with our team of experts in developing and delivering Space PGS systems and solutions that keep our world safe.

The Knowledge Management Lead will develop, implement, modify, and maintain knowledge management methods, systems, processes, procedures and tools necessary for the success of PGS Division.  The successful candidate will be responsible for the architecture, implementation, maintenance and enhancement of the PGS Division Principles and Operating Practices (PrOP) system and content, PGS Knowledge Sharing Live events, Lessons Learned, and the PGS Division Mission Assurance Body of knowledge. This candidate will work closely with the other members of the QMS team, Functional Leaders at the Division, BU, OU and Program level, as well as Functional Leaders across the NGSpace Sector and other Northrop Grumman Sectors.

Characteristics of an Effective Knowledge Management Lead include:

  • Knowledge, skill and experience in Mission Assurance, Process Engineering, Configuration and Data Management, Training and Development, and Communication
  • Excellent collaboration and teamwork skills – especially in geographically disperse and virtual environments
  • Highly developed organizational and planning skills to concurrently manage a variety of tasks and shift focus easily from macro-level to micro-level topics
  • Expertise in prioritizing tasks, making timely decisions, and following through on commitments with excellent attention to detail
  • Ability to clearly communicate at all levels of the organization with messages appropriately tailored based on the audience
  • Solid understanding of program execution drivers and roles of supporting business functions
  • Ability to analyze situations from several points of view and be persuasive with data-driven details and facts
  • Ability to work in a self-directed and independent fashion – a proactive attitude to identify what needs to be done rather than waiting to be told what to do

Duties and Responsibilities:

  • Support the Division QMS Manager in providing knowledge management leadership for all levels of the PGS Division
  • Improve effectiveness of systems, processes and policies and products through improved and enhanced knowledge management methodologies and tools in support of the organization’s mission across all areas of the Division
  • Utilize knowledge sharing tools such as SharePoint, LX, ZoomGov and Microsoft Teams to provide the information needed to assure the organization’s effective and efficient execution of process, procedures, and tasks.
  • Compile and present PGS Division knowledge management topics and achievements in various venues such as Division communications (ICYMI), BU and Division level PCABs and Division Mission Assurance Dashboards
  • Architect, implement, maintain and enhance the Division Lesson Learned database
  • Architect, implement, maintain and enhance the Division PrOP system.  Assure alignment of the PGS PrOP system to NGSpace and Enterprise requirements.
  • Support PGS Division BU PrOP system needs
  •  Architect, implement, maintain and enhance the MA Body of Knowledge database.  Develop, implement, maintain and enhance training and development process delivery process to enhance the knowledge skill and experience of the MA organization
  • Coordinate internal and external quality management system training and development
  • Architect, implement, maintain and enhance the Division Knowledge Sharing Live events.  Facilitate the Knowledge Sharing Live pipeline with PGS Division Functional Leadership.
  • Closely coordinate with Mission Assurance, Global Supply Chain, Business Management, Business Development, Security, Information Technology, Legal, and Facilities to ensure effective sharing of organizational information
  • Collaborate with other NGSpace Divisions, NGSpace and Northrop Grumman Sector Functionals to enhance and improve the knowledge management process and knowledge sharing
  • Work closely with the Division QMS Team Lead in establishing and executing budgeting and financial goals
  • Serve as the PGS Division primary point of contact (POC) for essential knowledge management tools such as but not limited to PrOP, LX, Knowledge Sharing Live, Lessons Learned, Mission Assurance Body of Knowledge
  • Architect and ensure the PGS Division MA and QMS SharePoint pages and other shared resources are maintained
  • Collaborate with OU, BU and Division Functional Leaders across PGSD to affect positive change
  • Collaborate and actively participate in NGMS CCBs for key performance management tools used by PGS Division organizations.
  • Work in compliance with company policies and procedures

Basic Qualifications: 

  • BS within a Science, Technology, Engineering, or Mathematics discipline from an accredited college with a minimum 14 years of relevant experience; 12 years with a Masters; 9 years with a PhD
  • Knowledge, skill or experience in Mission Assurance, Process Engineering, Configuration and Data Management, Training and Development, or Communications
  • Knowledge in Quality System Auditing, Root Cause Analysis and Corrective Action, Control of Documented Information and Record Management
  • Demonstrable knowledge of SharePoint, LX, ZoomGov, and  Microsoft Teams
  • Ability to support multiple Programs throughout the PGS Division
  • Extensive technical expertise to solve complex problems without appreciable direction
  • Strong communication and presentation skills
  • Experience in AS9100 Competency compliance
  • Experience in the development and delivery of training
  • U.S. Citizenship and the ability to obtain and maintain a Top Secret clearance

Preferred Qualifications:

  • Experience supporting an agile and/or dev ops software development environment-
  • Experience using JIRA
  • Strong understanding of the architecture, interworking and function of NGPro, IPRS, PEF, QAF
  • TS/SCI preferred, eligibility required

Salary Range: $129,000 USD - $193,400 USD

Employees may be eligible for a discretionary bonus in addition to base pay. Annual bonuses are designed to reward individual contributions as well as allow employees to share in company results. Employees in Vice President or Director positions may be eligible for Long Term Incentives. In addition, Northrop Grumman provides a variety of benefits including health insurance coverage, life and disability insurance, savings plan, Company paid holidays and paid time off (PTO) for vacation and/or personal business.

The health and safety of our employees and their families is a top priority. The company encourages employees to remain up-to-date on their COVID-19 vaccinations. U.S. Northrop Grumman employees may be required, in the future, to be vaccinated or have an approved disability/medical or religious accommodation, pursuant to future court decisions and/or government action on the currently stayed federal contractor vaccine mandate under Executive Order 14042

Northrop Grumman is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO/AA and Pay Transparency statement, please visit U.S. Citizenship is required for most positions.

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What's great about
Northrop Grumman

  1. Be part of a culture that thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work.
  2. Use your skills to build and deliver innovative tech solutions that protect the world and shape a better future.
  3. Enjoy benefits like work-life balance, education assistance and paid time off.

Did you know?

Northrop Grumman leads the industry team for NASA’s James Webb Space Telescope, the largest, most complex and powerful space telescope ever built. Launched in December 2021, the telescope incorporates innovative design, advanced technology, and groundbreaking engineering, and will fundamentally alter our understanding of the universe.