Principal Operations System Analyst
Requisition ID: R10175251
- Category: Flight Operations
- Location: Chantilly, Virginia, United States of America
- Clearance Type: Polygraph
- Telecommute: No- Teleworking not available for this position
- Shift: 1st Shift (United States of America)
- Travel Required: Yes, 10% of the Time
- Positions Available: 1
Join Northrop Grumman on our continued mission to push the boundaries of possible across land, sea, air, space, and cyberspace. Enjoy a culture where your voice is valued and start contributing to our team of passionate professionals providing real-life solutions to our world’s biggest challenges. We take pride in creating purposeful work and allowing our employees to grow and achieve their goals every day by Defining Possible. With our competitive pay and comprehensive benefits, we have the right opportunities to fit your life and launch your career today.
At the heart of Defining Possible is our commitment to missions. In rapidly changing global security environments, Northrop Grumman brings informed insights and software-secure technology to enable strategic planning. We’re looking for innovators who can help us keep building on our wide portfolio of secure, affordable, integrated, and multi-domain systems and technologies that fuel those missions. By joining in our shared mission, we’ll support yours of expanding your personal network and developing skills, whether you are new to the field, or an industry thought leader. At Northrop Grumman, you’ll have the resources, support, and team to do some of the best work of your career.
We are looking for you to join our team as an Operations System Analyst based out of Chantilly, VA.
What You’ll get to Do:
This position will primarily be located at our customer site and will support the SIGINT Technology Center (STC). The STC is where technology and teamwork come together to meet the unique needs of the Intelligence Community and Department of Defense. The STC is comprised of multiple mission-focused programs with projects ranging from SIGINT payload and data link development to OCONUS/CONUS mission/maintenance support. STC tasks include system design, engineering development, system integration, hands-on build and test, field operations and maintenance, training, and production.
Provide overall operations and maintenance support of fielded SIGINT systems to include:
- Ground support analysis during operational flights and act as a liaison between operations, engineering, and data analysis.
- On-site SIGINT System triage support:
- Monday – Friday on a set schedule.
- Interface and collaborate with customers, end users, operators, and Field Service Representatives to document issues, concerns, or questions regarding NG systems.
- Coordinate determined resolutions at customer site by enacting known troubleshooting procedures or additional actions as directed by the engineering team.
- Collaborate with NG system engineering leads and vendor SMEs for triage and follow-up engineering as needed.
- On-call pager support:
- Pager duty is 7 days, 24 hours, performed once a month.
- 10-minute call back, 1 hour SME call back, 3-hour SME on site visit as required.
- Provide on-call support and triaging.
- Directly involved with engineering leads, issue tracker, and O&M communications to be aware of what is being communicated to the team and what issues are being tracked.
- Add and/or update tickets to the Issue Tracker and/or JIRA and communicate to the O&M support team.
- Attend customer related meetings such as daily stand-ups, operations preparations, training, etc. as directed and allowed by the customer to ensure NG systems are used and optimized for their needs.
- Attend Core weekly NG, customer, and vendor meetings.
- May facilitate NG-led, technical exchange meetings (TEMs) with customers, vendors, and external partners.
- Establish a strong working relationship with customers, vendors, and external partners.
- Develop and execute troubleshooting procedures for use in real-time operations.
- Collaborate with a multi-disciplinary engineering team to upgrade and improve developmental and fielded systems to maximize uptime and capability.
Basic Qualifications:
- An active TS/SCI w/ Full Scope Polygraph and be able to maintain that clearance
- A minimum of 5 Years of experience with a bachelor's in science; 3 Years with Masters; 0 Years with PhD; or will accept 9 years of experience in lieu of a degree
- Strong interdisciplinary problem-solving skills, demonstrated by frequent and successful application of technical standards, theories, concepts, and techniques
- Demonstrated Communication Skills Proficiency
- Knowledge and familiarity with Windows and Linux Operating Systems, specifically the ability to execute in command line and rapidly navigate both operating systems
Preferred Qualifications:
- Knowledge of modern wireless communication systems
- Knowledge of RF system components & functions
- Experience in operations and maintenance, SIGINT/EW systems, and workflows
- Experience in configuration, maintenance, use of Virtual Machine (VM) and virtual environments
- Knowledge of Direction Finding (DF) and geolocation algorithms
Our Values. The women and men of Northrop Grumman Corporation are guided by Our Values. They describe our company as we want it to be. We want our decisions and actions to demonstrate these Values. We believe that putting Our Values into practice creates long-term benefits for shareholders, customers, employees, suppliers, and the communities we serve.
Our Responsibility. At Northrop Grumman, we are committed to maintaining the highest of ethical standards, embracing diversity and inclusion, protecting the environment, and striving to be an ideal corporate citizen in the community and in the world.
Employees may be eligible for a discretionary bonus in addition to base pay. Annual bonuses are designed to reward individual contributions as well as allow employees to share in company results. Employees in Vice President or Director positions may be eligible for Long Term Incentives. In addition, Northrop Grumman provides a variety of benefits including health insurance coverage, life and disability insurance, savings plan, Company paid holidays and paid time off (PTO) for vacation and/or personal business.
Northrop Grumman is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO/AA and Pay Transparency statement, please visit http://www.northropgrumman.com/EEO. U.S. Citizenship is required for all positions with a government clearance and certain other restricted positions.
What's great about
Northrop Grumman
- Be part of a culture that thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work.
- Use your skills to build and deliver innovative tech solutions that protect the world and shape a better future.
- Enjoy benefits like work-life balance, education assistance and paid time off.
Did you know?
Northrop Grumman leads the industry team for NASA’s James Webb Space Telescope, the largest, most complex and powerful space telescope ever built. Launched in December 2021, the telescope incorporates innovative design, advanced technology, and groundbreaking engineering, and will fundamentally alter our understanding of the universe.