PC Network Support Technician 2

At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work — and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they're making history.

Northrop Grumman is seeking a PC Networking Support 2 to join out team.

Roles and responsibilites:

•  Provides technical support for computers and associated networks.

•  Installs, troubleshoots, services, and repairs personal computers, network equipment such as servers, modems, multiplexers, related PC software, telephones, cables, and connectors.

•  Provides personal computer, hardware, and software support. Installs, services, and repairs personal computers and installs attendant software.

•  Connects personal computers and terminals to existing data networks.

•  Maintains network diagrams and circuit records.

•  Maintains trouble logs. Instructs users in the use of personal computers and networks.

•  Investigates information, network, and communications needs of users, and makes recommendations regarding software and hardware purchases.

•  Exhibits good communication skills, an energetic approach, and patience with customers.

•  Resolves technical problems and answers queries by telephone in support of internal and/or outside customer computer hardware, software, network, and tele communications systems.

Basic Qualifications level 2:

•  High School diploma and 2 years of experience.

•  Active DOD Top Secret clearance

•  Ability to be cleared to and maintain special access programs (SAP) clearance

•  Current DOD 8570 IAT level 2 baseline certification (example: CompTIA Security+ CE)

•  Experience with Microsoft products such as Windows Desktop OS, Office Product Suite

Preferred Qualifications:

•  CompTIA Server+, Security+ Certification

•  Microsoft Certifications (MCP, MCSE or MCSA)

•  Proficiency in remote administration and troubleshooting of desktop PCs, Visio, PowerShell

•  Experience in Active Directory configuring user and computer accounts

•  Cross-platform experience (i.e. two or more: Windows, Linux, Solaris, OSX, UNIX, etc.)

•  Experience supporting VMware VDI (Virtual Desktop Infrastructure)

•  Knowledge of Windows operating systems, Active Directory administration, and LAN/WAN networking

•  Ability to work in a fast paced environment where multiple projects are being developed and deployed simultaneously

Salary Range: $47,600 USD - $79,300 USD

Employees may be eligible for a discretionary bonus in addition to base pay. Annual bonuses are designed to reward individual contributions as well as allow employees to share in company results. Employees in Vice President or Director positions may be eligible for Long Term Incentives. In addition, Northrop Grumman provides a variety of benefits including health insurance coverage, life and disability insurance, savings plan, Company paid holidays and paid time off (PTO) for vacation and/or personal business.

The health and safety of our employees and their families is a top priority. The company encourages employees to remain up-to-date on their COVID-19 vaccinations. U.S. Northrop Grumman employees may be required, in the future, to be vaccinated or have an approved disability/medical or religious accommodation, pursuant to future court decisions and/or government action on the currently stayed federal contractor vaccine mandate under Executive Order 14042 https://www.saferfederalworkforce.gov/contractors/.

Northrop Grumman is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO/AA and Pay Transparency statement, please visit http://www.northropgrumman.com/EEO. U.S. Citizenship is required for most positions.