Computer Operations Analyst

At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work — and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they're making history.

Northrop Grumman is seeking a well-qualified Computer Operations Analyst to join its dynamic team of technical professionals.

Roles and responsibilities include:   

• Perform functional lead activities for Classified Desktop support team
• Oversee and coordinate the ServiceNow ticketing system and provide support and direction to the team on daily and project activities. 
• Work directly with classified organizational management and program managers.
• Engage with the Program and Sector functional organizations to provide and support IT projects for Sector in support of Program requirements.

Basic Qualifications:

• High school diploma or equivalent and 6 years of experience OR Associate's degree and 4 years of experience OR Bachelor's degree and 2 years of experience.
• Ability to obtain and maintain DoD Secret clearance as condition of continued employment.
• Ability to be cleared to and maintain special access program clearance
• Experience  with ServiceNow ticketing system – creating processing and tracking status.
• Experience in Microsoft Windows Desktop Operating Systems, Microsoft Office Product Suites, and remote deployment methods.

Preferred Qualifications:

• Current IAM Level I certification (ex: Security+ CE) or greater.
• Active DOD Secret or higher clearance.
• Strong knowledge of internal Northrop Grumman IT processes and procedures a plus.
• Project planning experience a plus.

Salary Range: $66,000 USD - $99,800 USD

Employees may be eligible for a discretionary bonus in addition to base pay. Annual bonuses are designed to reward individual contributions as well as allow employees to share in company results. Employees in Vice President or Director positions may be eligible for Long Term Incentives. In addition, Northrop Grumman provides a variety of benefits including health insurance coverage, life and disability insurance, savings plan, Company paid holidays and paid time off (PTO) for vacation and/or personal business.

The health and safety of our employees and their families is a top priority. The company encourages employees to remain up-to-date on their COVID-19 vaccinations. U.S. Northrop Grumman employees may be required, in the future, to be vaccinated or have an approved disability/medical or religious accommodation, pursuant to future court decisions and/or government action on the currently stayed federal contractor vaccine mandate under Executive Order 14042 https://www.saferfederalworkforce.gov/contractors/.

Northrop Grumman is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO/AA and Pay Transparency statement, please visit http://www.northropgrumman.com/EEO. U.S. Citizenship is required for most positions.