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Manager Programs 3, Product Support Lead

Requisition ID: R10104231

  • CategoryCategory: Program Management
  • LocationLocation: Palmdale, CA, USA
  • Citizenship RequirementsCitizenship Required: United States Citizenship
  • Security Clearance TypeClearance Type: Secret
  • TelecommuteTelecommute: No- Teleworking not available for this position
  • ShiftShift: 1st Shift (United States of America)
  • Relocation AssistanceRelocation Assistance: Relocation assistance may be available
  • Number of Positions AvailablePositions Available: 1

At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work — and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they're making history.

Join Northrop Grumman on our continued mission to push the boundaries of possible across land, sea, air, space, and cyberspace. Enjoy a culture where your voice is valued and start contributing to our team of passionate professionals providing real-life solutions to our world’s biggest challenges. We take pride in creating purposeful work and allowing our employees to grow and achieve their goals every day by Defining Possible. With our competitive pay and comprehensive benefits, we have the right opportunities to fit your life and launch your career today.

Northrop Grumman’s Aeronautics Systems sector has an opening for a Manager Programs 3, Product Support IPT Lead to join our team of qualified, diverse individuals within the Engineering organization supporting the Strike Division. This leadership role will be located in Palmdale, CA.

The candidate selected for this leadership opportunity will be responsible for leading the Product Support IPT for a Strike Division Program, supporting multiple business areas.

Key Responsibilities include:

  • The Product Support IPT provides technical capabilities throughout the full product life cycle in these areas, as required by contract: Obsolescence Management, Technical Data, Reliability Maintainability & Testability (RMT), Logistics Support Analysis (LSA) & Maintenance Planning, Modeling & Simulation (ModSim), Support Equipment Engineering (SEE), Prognostics & Health Management (PHM), Supportable Low Observables (SLO), Training & Training Systems, Support Hardware, Fleet & Field Support, and Product Support Management.
  • Leading the disciplines that comprise Product Support by championing diversity, equity, and inclusion to foster a high-performing, motivated and engaged culture.
  • Overseeing the application of processes and tools used by the Product Support IPT to ensure the engineers and technicians are trained, equipped, and empowered to support program execution, associated captures, and NCTA.
  • Establishing the vision and strategy for the Product Support IPT to execute SOW to accomplish program objectives in collaboration with the other IPTs, business areas, and Product Support functional discipline.

This position will report functionally to the Palmdale Product Support Center Director and take day-to day operational direction from the Life Cycle Manager on the program. The position will be on both the program and sector National Product Support discipline leadership teams.

Key leadership responsibilities include:

  • Providing guidance, shaping the Product Support strategic vision and direction, as well as providing oversight within the organization.
  • Leading the successful execution of Product Support work scope on the program.
  • Partnering with Leadership and other IPT Leads to collect meaningful metrics and collaborating to utilize those metrics to improve processes and tools that will result in improved affordability and quality on the program.
  • Identifying organizational risk and plans to manage the risk. Address performance shortfalls through root cause and corrective action assessments and develop containment and long-term corrective action plans that include long-term verification of successful improvement and sharing of lessons learned across the engineering organization.
  • Defining staffing requirements to maintain the Product Support staffing levels as needed to support the program and associated captures in collaboration with the Product Support functional homeroom.
  • Developing initiatives and collaborating with the broader engineering organization and TA/HR to reduce attrition.
  • Driving improved employee engagement and appreciation through verbal, written, and tangible recognition, events, and personal interactions.
  • Overseeing program reviews, independent technical reviews, program stand-up reviews, process improvement plans, and proposal review and signoff.
  • Providing insight and feedback related to yearly cycles for promotions, merits, and bonuses that affordably balances the experience base across the organization and achieves retention objectives.
  • Leading customer engagement activities with organizations dedicated to the logistical support and sustainment of our products after we deliver them.

As a leader, you always act with integrity, and the highest ethical standards characterize everything you do. You enable your team to achieve predictable and balanced results, while satisfying the needs of internal and external partners. You treat all people with respect, and you model personal growth and continuous development. You know how to build an inclusive environment that attracts, retains, and inspires a diverse and engaged team. You develop trusted and valued customer relationships and communicate effectively, so that people throughout the organization feel engaged and connected to their work. You deliver excellence, strive for continuous improvement, and respond vigorously to change.

Basic Qualifications:

  • Must have a Bachelor’s degree and 9 years of related professional/military engineering experience that includes a background in leadership positions, OR a Master’s degree and 5 years of related professional/military engineering experience that includes a background in leadership positions.
  • Must have at least 5 years of either Product Support or DoD Logistics experience.
  • Must have proven leadership capabilities and communication skills.
  • Must have an active DoD Secret clearance that has been granted or renewed in the last 6 years or is currently under continuous evaluation, and eligibility to obtain a DoD Top Secret Clearance/SCI prior to the commencement of employment.
  • Must be able to obtain and maintain Special Program Access (PAR) within a reasonable amount of time as determined by business needs.

Preferred Qualifications:

  • Active DoD Top Secret clearance.
  • Current Special Program Access (PAR).
  • Leadership experience of a functional organization within the Aerospace and Defense industry
  • Working knowledge of all twelve Product Support disciplines, DoD Logistics, Sustainment, MRO customers, and military aircraft types/missions/execution capabilities.
  • Experience working across the total program lifecycle with emphasis on influencing design to optimize the fielded support solution.
  • Experience with or exposure to digital design initiatives and solutions to include Model Based Systems Engineering (MBSE) and Model Based Sustainment (MBS).
  • Program Management experience.


Salary Range: $176,100 USD - $264,100 USD

Employees may be eligible for a discretionary bonus in addition to base pay. Annual bonuses are designed to reward individual contributions as well as allow employees to share in company results. Employees in Vice President or Director positions may be eligible for Long Term Incentives. In addition, Northrop Grumman provides a variety of benefits including health insurance coverage, life and disability insurance, savings plan, Company paid holidays and paid time off (PTO) for vacation and/or personal business.

The health and safety of our employees and their families is a top priority. The company encourages employees to remain up-to-date on their COVID-19 vaccinations. U.S. Northrop Grumman employees may be required, in the future, to be vaccinated or have an approved disability/medical or religious accommodation, pursuant to future court decisions and/or government action on the currently stayed federal contractor vaccine mandate under Executive Order 14042 https://www.saferfederalworkforce.gov/contractors/.

Northrop Grumman is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO/AA and Pay Transparency statement, please visit http://www.northropgrumman.com/EEO. U.S. Citizenship is required for most positions.



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What's great about
Northrop Grumman

  1. Be part of a culture that thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work.
  2. Use your skills to build and deliver innovative tech solutions that protect the world and shape a better future.
  3. Enjoy benefits like work-life balance, education assistance and paid time off.


Did you know?

Northrop Grumman leads the industry team for NASA’s James Webb Space Telescope, the largest, most complex and powerful space telescope ever built. Launched in December 2021, the telescope incorporates innovative design, advanced technology, and groundbreaking engineering, and will fundamentally alter our understanding of the universe.