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Principal / Sr. Principal Operations Controller (Active Polygraph Required)

Requisition ID: R10097178

  • CategoryCategory: Technical Support
  • LocationLocation: Schriever AFB, CO, USA
  • Citizenship RequirementsCitizenship Required: United States Citizenship
  • Security Clearance TypeClearance Type: Polygraph
  • TelecommuteTelecommute: No- Teleworking not available for this position
  • ShiftShift: Any (United States of America)
  • Travel RequirementsTravel Required: Yes, 10% of the Time
  • Number of Positions AvailablePositions Available: 2

At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work — and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they're making history.

Embark on a career putting innovative, reliable, and agile products and ideas into orbit, and beyond. Northrop Grumman has opportunities waiting for you that play a vital role in human space exploration, national defense, and scientific discovery, supporting multiple programs across the universe. With us, you’ll discover a culture of curiosity and collaboration that will have you Defining Possible from the day you start. Our space work connects and protects millions of people on earth every day, now and for the future. Explore your future and launch your career today.

The Payload and Ground Systems organization within the Northrop Grumman Space Systems pushes the boundaries of innovation, redefines engineering capabilities, and drives advances in various sciences. Our team is chartered with providing the skills, innovative technologies to develop, design, produce and sustain optimized product lines across the sector while providing a decisive advantage to the warfighter. Come be a part of our mission.

Northrop Grumman Space Systems is seeking an experienced Senior Operations Controller to join our team of qualified, diverse individuals. This position will be located on-site in a government customer facility at Schriever SFB, CO.

This position will support the NRO Operations Squadron (NOPS) Operations and Launch Support (NOALS) program as a Senior Operations Controller integrating new and existing satellite customers into various ground systems.


  • Performs a variety of activities associated with the analysis of both ground operational systems and spacecraft operational systems. The role will support the following activities:

  • Planning, support, and to conduct operations for orbital space systems, ballistic missiles, upper stages, launch vehicles, and other special test activities.

  • Establishment, implementation, and maintenance of standardized operating procedures.

  • Issuance of instructions to and coordination with appropriate elements of the Satellite Control Network (SCN), and/or other government organizations

  • Accomplishment of conflict resolution that supports the acquisition, tracking, commanding, control, and telemetry data acquisition for space vehicles

  • Accomplishment of mission data reduction and analysis and data delivery to the customers

  • Support of operational transition of satellites to different ground support complexes as required

  • Creation, validation, and compliance with documentation products

  • Implementation of anomaly response plans to include, at a minimum, participation in tiger-team discussions, propose and evaluate recovery actions, and implementation of approved solutions. Further, depending on the anomaly, generate an anomaly report

  • Accomplishment of long-term trending of vehicle telemetry and notification to the government of these trends that indicate potential vehicle problems

  • Accomplishment of mission and pre-pass planning, scheduling, orbit analysis and orbit product generation functions, as well as the required coordination to achieve contact success

  • Accomplishment of real-time evaluation of spacecraft, payload, and ground systems status in accordance with established mission requirements

  • Accomplishment of real-time trend analysis that includes but is not limited to, the identification of anomalous conditions

  • Providing initial troubleshooting of operational problems, assisting in determination of root causes, documentation of these problems, and participates in corrective and prevention activities

  • Issuing commands, directives, and other instructions to fixed, deployable, and mobile-tracking stations within specified timelines

  • Development and implementation of commanding, tracking, and telemetry pre-pass tests

  • Conducting post-pass critiques with tracking stations and other real-time support work centers and participates in technical meetings

  • Maintaining of daily activity logs, that provides an accurate summary of operations and maintenance events as well as end-of-mission reports

  • Maintenance of data, historical files and logs of operational support provided, as well as report contact statistics daily

  • Accomplishment of operational testing on Customer Workload assets, Core Operations assets in support of Core System upgrades. This includes, but is not limited to, planning and preparation, operation of the equipment, database validation, performance evaluations, and suitability assessments.

  • Development and review of test plans and procedures

  • Manage the day-to-day mission and administrative requirements for over 10 contractor personnel spanning four companies

  • Creates work schedules to ensure proper staffing levels; direct additional staffing for critical events and monitor overtime situation of each employee assigned to the specific shift

# COSpace

This position can be staffed at a level 3 or 4, based on the basic qualifications below.

Basic Qualifications:

  • (Level 3) 5 years with Bachelors, 3 years with Masters. 4 additional years of experience required in lieu of a degree

  • (Level 4) 9 Years with Bachelors, 7 years with Masters. 4 additional years of experience required in lieu of a degree

  • Active Top Secret/Sensitive Compartmented Information (TS/SCI) security clearance and Polygraph is required

  • Experience conducting satellite operations with the Satellite Control Network in a real-time operations environment.

  • Experience monitoring the activities of satellites.

  • Familiarity with satellite ground systems, including hardware, software, and communications architecture.

  • Strong troubleshooting and problem solving skills, demonstrated by frequent and successful application of technical standards, theories, concepts and techniques.

  • Available to work shifts supporting a 24/7/265 day operations center

  • Willingness and ability to work multiple shifts, including nights, weekends, and holidays, as well as overtime.

  • Ability to create and follow standard processes and clearly document results.

  • Able to distinguish the difference between colors on a computer monitor. (Specifically red, blue, and green).

Preferred Qualifications:

  • Ability to interface effectively with users, customers, management and engineering personnel.

  • Good verbal and written communication skills

Salary Range: $86,300 USD - $129,500 USD
Salary Range 2: $107,000 USD - $160,400 USD

Employees may be eligible for a discretionary bonus in addition to base pay. Annual bonuses are designed to reward individual contributions as well as allow employees to share in company results. Employees in Vice President or Director positions may be eligible for Long Term Incentives. In addition, Northrop Grumman provides a variety of benefits including health insurance coverage, life and disability insurance, savings plan, Company paid holidays and paid time off (PTO) for vacation and/or personal business.

The health and safety of our employees and their families is a top priority. The company encourages employees to remain up-to-date on their COVID-19 vaccinations. U.S. Northrop Grumman employees may be required, in the future, to be vaccinated or have an approved disability/medical or religious accommodation, pursuant to future court decisions and/or government action on the currently stayed federal contractor vaccine mandate under Executive Order 14042

Northrop Grumman is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO/AA and Pay Transparency statement, please visit U.S. Citizenship is required for most positions.

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What's great about
Northrop Grumman

  1. Be part of a culture that thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work.
  2. Use your skills to build and deliver innovative tech solutions that protect the world and shape a better future.
  3. Enjoy benefits like work-life balance, education assistance and paid time off.

Did you know?

Northrop Grumman leads the industry team for NASA’s James Webb Space Telescope, the largest, most complex and powerful space telescope ever built. Launched in December 2021, the telescope incorporates innovative design, advanced technology, and groundbreaking engineering, and will fundamentally alter our understanding of the universe.